Privacy Policy
Laijau is committed to protecting your personal information and ensuring a secure shopping experience across Nepal.
1. Operating Entity
Delta Nine business group (trading as Laijau), headquartered at Bohara Tol, Kageshwori Manahara 09, Kathmandu, Nepal (VAT No: 604335148), operates Laijau.com and is the controller responsible for protecting your personal information.
2. Information We Collect
We collect essential customer details (full name, phone number, delivery address with province, district, and tole) strictly required to dispatch your orders, provide tracking updates, and coordinate with courier services (NCM, Pathao).
3. Payment Information Security
For Cash on Delivery, payment is made directly to the delivery courier. For digital payments via eSewa, Khalti, or Bank Transfer, transactions occur directly inside official third-party apps and we only verify reference numbers manually.
4. Your Rights & Data Contact
You may update or delete your account information anytime through your customer portal, or contact our team at privacy@laijau.com.
